Terms and Conditions for Reptilia Regrowth
Welcome to Reptilia Regrowth. These Terms and Conditions govern your use of our online platform and the purchase of products and services offered by us. By accessing or using our site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By using the services provided by Reptilia Regrowth, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our service.
2. Products and Services
- Reptile-Safe Plants and Terrarium Decor: We offer a curated selection of live plants and decor items specifically chosen for their safety and suitability in reptile habitats. While we strive for accuracy, plant appearances may vary.
- Specialized Soil Mixes: Our proprietary soil mixes are formulated for the optimal health of exotic plants in terrarium environments.
- Educational Resources: We provide articles, guides, and other resources on home gardening for reptile habitats and bioactive terrariums. These resources are for informational purposes only and should not replace professional advice.
- Bioactive Terrarium Kits: These kits include various components to help you create a self-sustaining ecosystem for your reptiles.
- Delivery of Live Plants: We take utmost care in packaging and shipping live plants. However, we cannot guarantee the condition of plants upon arrival due to factors beyond our control, such as extreme weather or carrier handling.
3. Pricing and Payments
- All prices for products and services are listed in INR and are subject to change without prior notice.
- We accept various payment methods as indicated on our online platform. All payments must be completed before order fulfillment.
- Shipping costs and applicable taxes will be added to the total price during checkout.
4. Order Placement and Confirmation
- Placing an order through our site constitutes an offer to purchase.
- Upon successful payment, you will receive an order confirmation email. This email does not signify our acceptance of your order, but rather a confirmation that we have received it.
- We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product description, or issues with payment processing.
5. Shipping and Delivery
- Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
- Risk of loss and title for items purchased from Reptilia Regrowth pass to you upon our delivery to the carrier.
- Please inspect your order upon arrival and report any issues within 24 hours of receipt.
6. Returns and Refunds
Due to the nature of live plants and specialized products, our return policy is specific:
- Live plants are non-refundable once shipped, except in cases of significant damage upon arrival, which must be reported with photographic evidence within 24 hours of delivery.
- Other non-perishable items may be returned within 7 days of purchase in their original, unopened condition. A restocking fee may apply.
- Refunds, if approved, will be processed to the original method of payment within a reasonable timeframe.
7. User Accounts
- When you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
- You agree to accept responsibility for all activities that occur under your account or password.
- We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.
8. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of Reptilia Regrowth or its content suppliers and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.
9. Limitation of Liability
Reptilia Regrowth and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our service; (ii) any conduct or content of any third party on our service; (iii) any content obtained from our service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
10. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.
11. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Reptilia Regrowth
48B, Greenleaf Towers,
Sarjapur Road, Floor 7,
Bengaluru, Karnataka, 560035,
INDIA